Welcome to eLionStar Boutique! Please review our shipping and payment policies to ensure a smooth and delightful shopping experience.
Payment Options
We offer secure and convenient payment methods for your purchases:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
- Online Payment Platforms: PayPal, Apple Pay, and Google Pay.
- Bank Transfers: Direct bank deposit (processing may take 1-2 business days).
Shipping Information
We aim to deliver your purchases quickly and safely, no matter where you are!
- Shipping Destinations
- International: We ship worldwide! (Some restrictions may apply for certain products or regions.)
- Shipping Options & Rates
- Standard Shipping: 5-7 business days (domestic) / 7-15 business days (international).
- Jewelry: FREE
- Souvenirs & Cosmetics: Rates calculated at checkout based on weight and destination.
- Express Shipping: 2-3 business days (domestic) / 5-10 business days (international).
- Rates provided at checkout.
Tip: Combine products in one order to save on shipping costs!
- Order Processing Time
- Orders are processed within 1-3 business days.
- Custom or personalized jewelry may take 5-7 days for crafting.
- Tracking Your Order
Once your order ships, you’ll receive a tracking number via email or SMS to monitor its progress.
Customs and Import Duties (For International Orders)
- Customs fees, import taxes, or additional charges may apply depending on your country’s regulations.
- These fees are the customer’s responsibility and are not included in the product price or shipping charges.
Returns and Refunds
- For shipping-related issues or damaged goods, contact us within 7 days of delivery for assistance.
- See our Returns Policy [link to policy] for more details.
Contact Us
Have questions about shipping or payments? Reach out to us!
- Email: elionstarshop@gmail.com
Thank you for shopping with eLionStar Boutique! We look forward to serving you.